--- title: Frequently Asked Questions | Southern Luxe Flooring description: Have questions about Engineered Hardwood? We have answers. --- [![](https://www.southernluxeflooring.com/hubfs/freeshipping.png) NATIONWIDE SHIPPING AVAILABLE! ](https://www.southernluxeflooring.com/shipping) [![White Logo](https://www.southernluxeflooring.com/hs-fs/hubfs/White%20Logo.png?width=226&height=68&name=White%20Logo.png) ](https://www.southernluxeflooring.com) ![Vector (4)](https://www.southernluxeflooring.com/hubfs/Vector%20(4).svg) ![Vector (5)](https://www.southernluxeflooring.com/hubfs/Vector%20(5).svg) ![Group-82](https://www.southernluxeflooring.com/hubfs/Southern-Luxe-Flooring-2021/Header-Footer/Group-82.svg) shop by color [![brown](https://www.southernluxeflooring.com/hs-fs/hubfs/brown.jpg?width=172&height=36&name=brown.jpg) Brown Floors ](https://www.southernluxeflooring.com/brown-hardwood-floors) [![grey](https://www.southernluxeflooring.com/hs-fs/hubfs/grey.jpg?width=172&height=36&name=grey.jpg) Grey Floors ](https://www.southernluxeflooring.com/grey-hardwood-floors) [![dark](https://www.southernluxeflooring.com/hs-fs/hubfs/dark.jpg?width=172&height=36&name=dark.jpg) Dark Floors ](https://www.southernluxeflooring.com/dark-hardwood-floors) [![light](https://www.southernluxeflooring.com/hs-fs/hubfs/light.jpg?width=172&height=36&name=light.jpg) Light Floors ](https://www.southernluxeflooring.com/light-hardwood-floors) ![Vector](https://www.southernluxeflooring.com/hs-fs/hubfs/Vector.png?width=42&height=27&name=Vector.png) Our flooring - [ Prefinished Engineered ](https://www.southernluxeflooring.com/prefinished-engineered) - [ View All Floors ](https://www.southernluxeflooring.com/prefinished-engineered) - EXPLORE BY SERIES - [ Vintage ](https://www.southernluxeflooring.com/prefinished-engineered/vintage-series) - [ Falls Mill ](https://www.southernluxeflooring.com/prefinished-engineered/falls-mill-series) - [ Cathedral Falls ](https://www.southernluxeflooring.com/prefinished-engineered/cathedral-falls-series) - [ Prefinished Solid Oak ](https://www.southernluxeflooring.com/prefinished-solid-oak) - [ View All Floors ](https://www.southernluxeflooring.com/prefinished-solid-oak) - EXPLORE BY SERIES - [ Great Laurel ](https://www.southernluxeflooring.com/prefinished-solid-oak/great-laurel-series) - [ Beckley ](https://www.southernluxeflooring.com/prefinished-solid-oak/beckley-series) - [ Unfinished Engineered ](https://www.southernluxeflooring.com/unfinished-engineered) - [ SPC Luxury Vinyl Plank ](https://www.southernluxeflooring.com/spc-luxury-vinyl) - [ View All Floors ](https://www.southernluxeflooring.com/spc-luxury-vinyl) - EXPLORE BY SERIES - [ Willow ](https://www.southernluxeflooring.com/spc-luxury-vinyl/willow-series) - [ Willow Elite ](https://www.southernluxeflooring.com/spc-luxury-vinyl/willow-elite-series) #### EXPLORE INSPIRATION BY ROOM [ Kitchen ![kitchen](https://www.southernluxeflooring.com/hs-fs/hubfs/kitchen.webp?width=602&height=179&name=kitchen.webp) ](https://www.southernluxeflooring.com/hardwood-floors-in-kitchen) [ Living Room ![livingroom](https://www.southernluxeflooring.com/hs-fs/hubfs/livingroom.webp?width=603&height=179&name=livingroom.webp) ](https://www.southernluxeflooring.com/living-room-hardwood-flooring) [ Bedroom ![bedroom](https://www.southernluxeflooring.com/hs-fs/hubfs/bedroom.webp?width=602&height=179&name=bedroom.webp) ](https://www.southernluxeflooring.com/hardwood-floor-bedroom) [ Bathroom ![bathroom](https://www.southernluxeflooring.com/hs-fs/hubfs/bathroom.webp?width=603&height=179&name=bathroom.webp) ](https://www.southernluxeflooring.com/hardwood-floor-in-bathroom) [![design-room (2)](https://www.southernluxeflooring.com/hs-fs/hubfs/design-room%20(2).webp?width=762&height=464&name=design-room%20(2).webp) VIRTUAL ROOM BUILDER ##### design a room Use our virtual room builder to see our floors in your home! ](https://southernluxe.chameleonpower.com/) #### EXPLORE OUR FLOORING RESOURCES [ The Flooring Journal Insights ](https://www.southernluxeflooring.com/blog) [ Virtual Room Builder ](https://southernluxe.chameleonpower.com/) [ Frequently Asked Questions ](https://www.southernluxeflooring.com/frequently-asked-questions) #### POPULAR RESOURCES [![](https://www.southernluxeflooring.com/hs-fs/hubfs/engineered_flooring.jpg?width=249&height=263&name=engineered_flooring.jpg) Why Engineered Flooring? ](https://www.southernluxeflooring.com/why-choose-engineered-wood-flooring) [![caring-floors](https://www.southernluxeflooring.com/hs-fs/hubfs/caring-floors.jpg?width=249&height=263&name=caring-floors.jpg) Caring for your floors ](https://www.southernluxeflooring.com/hardwood-floor-care) [![wooducation-img](https://www.southernluxeflooring.com/hs-fs/hubfs/wooducation-img.jpg?width=249&height=263&name=wooducation-img.jpg) Wooducation ](https://www.southernluxeflooring.com/wooducation) [![install-recommendations](https://www.southernluxeflooring.com/hs-fs/hubfs/install-recommendations.jpg?width=249&height=263&name=install-recommendations.jpg) install recommendations ](https://www.southernluxeflooring.com/hardwood-floor-installation) [![shipping icon](https://www.southernluxeflooring.com/hubfs/freeshipping.png) FREE SHIPPING NATIONWIDE! ](https://www.southernluxeflooring.com/shipping) [![White-Logo](https://www.southernluxeflooring.com/hs-fs/hubfs/Southern-Luxe-Flooring-2021/Header-Footer/White-Logo.png?width=226&height=68&name=White-Logo.png "White-Logo")](https://www.southernluxeflooring.com/) ![](https://www.southernluxeflooring.com/hubfs/Southern-Luxe-Flooring-2021/Category/Cart-Icon.svg) ![Vector-5](https://www.southernluxeflooring.com/hubfs/Southern-Luxe-Flooring-2021/Header-Footer/Vector-5.svg "Vector-5") This is a search field with an auto-suggest feature attached. - There are no suggestions because the search field is empty. # Frequently Asked Questions HAVE QUESTIONS ABOUT ENGINEERED HARDWOOD? WE HAVE ANSWERS ## Q.Where can I buy your floors? Our floors are available exclusively through our distribution partner, American Products, Inc. (AMPRO), and can be purchased through www.ampro-online.com. ## Q.What type of underlayment is recommended? For our solid and engineered hardwood flooring, we recommend using 15lb roofing paper, Aquabar moisture barrier, or Wakol PU-280 moisture barrier.  For our Luxury Vinyl Plank flooring, no underlayment is required. ## Q.Can your floors be installed over radiant heat? No. ## Q.Are there transition pieces available? Yes. Transition pieces for all of our products are available through our distribution partner, American Products, Inc. (AMPRO). www.ampro-online.com ## Q.What are engineered hardwood floors? Learn all about engineered floors here: [Why Engineered Floors](https://www.southernluxeflooring.com/why-choose-engineered-wood-flooring) ## Q.Can your floors be refinished? All of our solid and engineered hardwood floors can be refinished. Luxury Vinyl Plank flooring cannot be refinished. ## Q.Is there a warranty? Yes, our flooring includes the following warranties: **Solid Hardwood Flooring** - Lifetime Structural Warranty, 35-Year Wear Layer Warranty **Engineered Hardwood Flooring** - 25-Year Residential Warranty, 5-Year Light Commercial Warranty **Luxury Viny Plank** - 25-Year Residential, 10-Year Light Commercial ## Q.How many square feet do I need? To calculate the square footage of flooring that will be needed for a room, multiply that room’s width by it’s length. We recommend adding 10% to that number to allow for waste and damaged boards. ## Q.Do your floors need to be acclimated? For all solid and engineered hardwood floors, yes. Hardwood flooring needs to be acclimated for at least 3-5 days, but we would recommend closer to 2 weeks, if possible. To acclimate, simply store the wood in the room where it will be installed prior to the job.  Luxury Vinyl Plank flooring does not require acclimation. ![birds](https://www.southernluxeflooring.com/hubfs/Southern-Luxe-Flooring-2021/Home-Page/birds.png) ## Make home your happy place with Southern Luxe flooring Have a flooring project, small or large? Reach out with any questions. We strive to create an experience that is enjoyable and headache-free. 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