Frequently Asked Questions

Our floors are available exclusively through our distribution partner, American Products, Inc. (AMPRO), and can be purchased through www.ampro-online.com.

For our solid and engineered hardwood flooring, we recommend using 15lb roofing paper, Aquabar moisture barrier, or Wakol PU-280 moisture barrier. 

For our Luxury Vinyl Plank flooring, no underlayment is required.

No.

Yes. Transition pieces for all of our products are available through our distribution partner, American Products, Inc. (AMPRO). www.ampro-online.com

Learn all about engineered floors here: (link to “Why Engineered Floors” page)

All of our solid and engineered hardwood floors can be refinished. Luxury Vinyl Plank flooring cannot be refinished.

Yes, our flooring includes the following warranties:

Solid Hardwood Flooring - Lifetime Structural Warranty, 35-Year Wear Layer Warranty

Engineered Hardwood Flooring - 25-Year Residential Warranty, 5-Year Light Commercial Warranty

Luxury Viny Plank - 25-Year Residential, 10-Year Light Commercial

To calculate the square footage of flooring that will be needed for a room, multiply that room’s width by it’s length. We recommend adding 10% to that number to allow for waste and damaged boards.

For all solid and engineered hardwood floors, yes. Hardwood flooring needs to be acclimated for at least 3-5 days, but we would recommend closer to 2 weeks, if possible. To acclimate, simply store the wood in the room where it will be installed prior to the job. 

Luxury Vinyl Plank flooring does not require acclimation.