Shipping Policy


Customers are welcome to place and pick up their order at their nearest distributor location or place an online order for free shipping.

Unlike most flooring suppliers, Southern Luxe partners with FedEx Direct Ship to offer FREE IN-HOME DELIVERY as standard for our customers with an optional upgrade to premium shipping for a small fee. 


Free for Southern Luxe customers*
  • First ground-level room inside a home or business 
  • 2-hour delivery window selected by the recipient
  • 1-person delivery


$200 fee for all Southern Luxe customers
  • Room of choice inside home or business 
  • Perfect for two-story and split-level homes or apartments with stairs
  • Optional package removal
  • 2-hour delivery window selected by the recipient
  • 2-person delivery

Shipping Restrictions:

  • Southern Luxe has the right to change the freight carrier and shipping service at their discretion.
  • In order to receive free shipping, a minimum order amount must be placed.
  • Unfortunately we cannot offer free shipping to our customers in Alaska, Hawaii, the U.S. Virgin Islands, and Puerto Rico.
  • Orders must be over 500 sq. feet to qualify 

Download Shipping Policy

Flooring Delivery Guide - Curbside


*Orders must be over 500 square feet to qualify for free shipping